Refund Policy

At ThriveNest, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
The item must be unused and in its original condition.
The item must be returned in its original packaging.
Proof of purchase may be required.
Non-Returnable Items
Certain items may not be eligible for return, including:
Personalized or custom-made products
Gift cards
Items marked as final sale
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you receive a defective or damaged item, please contact us and we will work with you to arrange a replacement where applicable.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Contact Us
For questions about returns or refunds, please contact us through our Contact Us page.